Contact Us

Privacy Policy

This website is operated by Medica CPD Ltd (Medica CPD). We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about us and:

This policy was last updated on 19th February 2019.

Who we are

Medica CPD (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information).

Information we collect

a) Personal information you provide to us

We collect the following personal information that you provide to us:

name, address, tel, email address, dietary and mobility requirements, and credit/debit card numbers

Some examples of when we collect this information include:

b) Sensitive personal information

We may request that you provide sensitive information, but if we do, we will in every instance explain why we are requesting it and how we intend to use it. We will only collect your sensitive personal information with your explicit consent.

Some examples of when we may request sensitive personal information include:

Special diet, mobility requirements, your physical or mental health condition or any other requirements we should know about to ensure your comfort during a conference or training course

c) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

d) Monitoring and recording communications

We may monitor communications such as emails and telephone calls for the following purposes:

e.g. quality assurance, training, fraud prevention, compliance.

We do not store credit card details nor do we share financial details with any 3rd parties.

How we use the information we collect

We collect information about our users for the following purposes:

Please note if write in our facebook, linkedin, twitters feeds information could be seen publicly or to those in closed facebook forums. We collect information about visitors to our website, pages used, location for 3 years, information relating to delegate registration is kept for the time stipulated by HMRC.

Who your information may be shared with

We may share your information with:


We would like to send you information about CPD conferences and training courses and other related events, goods and services provided by our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

Other businesses within our group or which we have selected carefully may also send you similar information depending on what you agree with us.

Medica CPD reserves the right to photograph and videotape all Medica CPD events and participants and to use such photographs and videos in any internal and external communication referring to Medica CPD events, including, but not limited to, its websites, social media pages, newsletters, email campaigns, future event leaflets and event reports. Upon booking and/or obtaining a place at one of our events or conferences, you consent to such uses.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure. However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Do you need extra help?

If you would like this policy in another format (for example: audio, large print, braille) please contact us using the details below.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Links to other websites:

Our website may contain links to other websites of interest. Once you click on these links you leave our website and we do not have control over any other website. You should therefore exercise caution and look at other websites privacy statements.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us using details below:


Carolyn Fraser
Director Medica CPD Ltd
Suite 23, 1 Spiersbridge Way
Spiersbridge Business Park
Thornliebank, Glasgow UK G46 8NG


079 6656 1474